Text messages for managing appointments increase customer satisfaction 

Tavoittaja’s text messages serve as an effective tool for confirming and reminding appointments. Your customers receive messages directly on their phones, reducing forgetfulness and late arrivals. Reminders can include details such as time, location, and necessary instructions, enhancing the customer experience.

Appointment systems can use Tavoittaja’s SMS API to send scheduled messages automatically. Messages can be sent at the optimal time before the appointment, for example, 24 or 48 hours in advance, ensuring the reminder reaches the customer when it is most useful.

With text messages, your customers can receive real-time updates on their appointments, such as changes in time or location. Additionally, using Tavoittaja’s two-way number, customers can confirm, cancel, or reschedule their appointments directly via the message, making the process more flexible and seamless.

Text messages can be targeted to individual customers and include personal details such as the customer’s name, appointment details, or special instructions. This increases the effectiveness of your communication and makes the service experience more personalized.

Reminder and scheduled messages reduce the number of late arrivals and free up your staff’s resources. This makes your appointment process more efficient, lowers unnecessary costs, and enhances the customer experience.

Tavoittaja is a completely no-monthly-fee service (€0/month). You only pay for the messages you send. This helps reduce SMS costs, especially if your sending needs are sporadic, as a monthly subscription can become significantly more expensive over a year.